What does it cost our nonprofit to reserve packages?

Nothing up front. Reservations are free. You pay the predetermined consignment cost only on packages that sold at your event. Unsold packages cost you $0 — no fees, no return charges.

What if a package doesn't sell?

You owe nothing. The risk lives with HGA, not your nonprofit. Reserve as many packages as your event needs without committing dollars from your budget.

Who handles travel for the winning bidders?

We do. Our travel team contacts every winning bidder, books the trip, and provides on-trip support. Your committee never has to coordinate a single reservation.

How far in advance do we need to reserve?

Most nonprofits reserve 60-120 days before their event. We can support shorter timelines — call us if your event is inside 30 days and we'll move quickly.

Can the same package be sold to multiple winning bidders?

Yes. Our packages are not single-winner lots. You can sell the same trip to multiple bidders the same night, or use Golden Ticket and Vacation Station formats to sell 100+ entries on one package.

Do you integrate with our auction software?

Yes. HGA packages drop into Greater Giving, OneCause, GiveSmart, Auctria, BidPal, ClickBid, and most other major auction platforms.

How long do winners have to book travel?

Two full years from the date of your event. Winners book through our travel team — no blackout dates, no rush.

Frequently Asked Questions

Everything fundraising committees ask before they call us.

23 answers, organized by topic — pricing & risk, process & timing, packages, auction night, fulfillment, integrations, and event types. Don't see your question? Ask us directly — we'll answer same business day.

Jump to a topic

Pricing & Risk
Process & Timing
Packages & Trips
Auction Night
Bidder Fulfillment
Auction Software & Integrations
For Specific Event Types

Pricing & Risk

How the consignment model works financially — what you pay, when, and what happens to unsold inventory.

Consignment means we hold the inventory and you reserve packages at no cost. After your event, you pay the predetermined consignment cost only on packages that sold. If a package does not sell, you owe nothing — there are no reservation fees, return fees, or hidden costs.

Process & Timing

Lead times, getting started, and changing your package list.

There is no minimum lead time. Because every marketing material is digital, our turnaround is as fast or as far out as you want — we have reserved trips and sent the full media kit on the day of an event, and we have planned 12 months out. From your first call to a fully reserved package list takes one to two weeks for most nonprofits. If you want a comfortable marketing window, 6–8 weeks before the event is ideal — but it's not required.

Packages & Trips

What's in the catalog, what's included, and how the multi-winner upside works.

Curated worldwide travel: Italy escapes (Amalfi, Tuscany villas, Rome, Venice, Milan & Lake Como), Paris and Bordeaux, Iceland adventures, Costa Rica, Caribbean and Mykonos villas, Napa Valley wine retreats, Hawaii, Mexico (Cabo, Palmilla), Switzerland summer and ski, golf in Scotland, Palm Springs and Cabo, the 2027 US Masters, the 2026 Monaco Grand Prix, African safari hunts, Las Vegas supercar and Italian Ferrari experiences, plus our Vacation Passport and Golden Ticket raffle packages — 55+ packages in the full catalog.

Auction Night

Working with your auctioneer, blending donated and consignment lots, and which auction format to use.

Yes. We brief your auctioneer on every package, share the verbatim emcee script, and align on the live auction order to maximize bid pressure. Most auctioneers tell us our packages are the easiest they've ever pitched.

Bidder Fulfillment

How winning bidders book, travel, and get supported — fully off your committee's plate.

Once your event ends, our travel-fulfillment team takes over. Each winning bidder gets a personalized welcome email within 48 hours, a dedicated trip coordinator, locked dates within their preferred window, fully-booked hotels and on-the-ground experiences, and 24/7 in-trip support. Your committee is fully out of the loop.

Auction Software & Integrations

TripSync, ClickBid, Greater Giving, OneCause, BidPal, Handbid, HelloFund, and the rest.

Yes — two ways. If your platform is ClickBid (or any platform white-labeled on ClickBid), TripSync is a literal one-click "Add to my event" from any trip page on this site — package, descriptions, photos, terms, and reserve all push in automatically. For every other major platform (Greater Giving, OneCause, BidPal, Handbid, HelloFund, etc.), HGA has a dedicated on-staff auction software specialist who will set up your packages — and most of the time your entire event — directly inside your platform for you. You hand off your login, she does the upload, you approve.

For Specific Event Types

Golf tournaments, school auctions, church events, hospital foundations, and geographic coverage.

Yes. Golf tournaments use the same risk-free model as galas — reserve packages at no cost, sell them in your live auction or raffle, only pay for what sold. Many tournaments pair a Golden Ticket raffle with one or two travel packages for a high-margin add-on with almost no extra committee work.

Want to go deeper on a topic?

These pages cover the model, the catalog, and the math behind a risk-free auction night.

Still have a question?

One of our Fundraising Specialists will answer in under 20 minutes during business hours. No commitment, no contract — just a real answer to your real question.